Terms & Conditions

 

Privacy Statement

Voyager Travel (Voyager Travel & Tourism W.L.L, www.bhvoyager.com) takes your privacy seriously so protecting our customers and visitor’s personal information is vital to us. We have prepared this Privacy Policy to inform you as to how we will use the information you deliver to us.

Information Collected

Information collected with the user consent –

While registering on this Website, Voyager Travel need to collect Personal Information from you for a specific purpose, such as to provide you with certain information that you request about Voyager Travel or Voyager Travel products, ordering e-mail newsletters, and/or providing you access online booking system. This information is used for the operation of the service. All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.

Respect the privacy of visitor –

Voyager Travel does not track the personal information of the visitor coming on its website, while we capture cookies of the visitors with the help of browser for analytic purpose but in any case your personal information remains intake, you can visit Voyager Travel website without telling who you are or revealing any Personal Information about yourself.   

Control of Collected Information –

Voyager Travel does not sell or rent any information gathered from you. Voyager Travel may use information that you provide to respond to your questions, resolve disputes and investigate problems.

Security of Collected Information –

Voyager Travel maintains electronic and administrative safeguards to protect your personal information from unauthorized or inappropriate access.

Payments by Credit Card –

We Accept payments online using VISA & Master Card, Credit / Debit cards.

Delivery Policy –

Subject to availability and receipt of payment. Delivery will be confirmed by Booking Voucher sent electronically.

 

Cookies –

When you view this Website, Voyager Travel may store some information on your computer in the form of a “Cookie” or similar file. A “Cookie” is a small amount of data or information that is sent to your browser from a web server and stored on your computer’s hard drive se we can recognize you when you return. One use of cookies is to assist in the collection of the site visitation statistics described above. Our web site may include links to the sites of our business partners, vendors and advertisers. Voyager Travel is not responsible for the content or the privacy practices employed by any third party.

Internet Security –

Although no data transmission over the Internet or any wireless network can be guaranteed to be perfectly secure, we will do our best to ensure the security of any client account information on our system and/or personal information you send to us via electronic mail through our web site. As a result, while we strive to protect all client account and personal information, Voyager Travel and its affiliates cannot ensure or warrant the security of any such information you transmit to us and you do so at your own risk.

Website Copyright –

Voyager Travel owns the copyright to the content of this website, identified as “http:// www.bhvoyager.com ” together with HTML code, software, text, images and pictures contained therein, except where otherwise stated. Imitation, copying, altering or any activity in dealing with the content of this website is prohibited without the prior express consent of Voyager Travel.

Enforcement of this Privacy Statement –

If you have questions regarding this statement, you should first contact Voyager Travel at info@bhvoyager.com

Changes to this Statement

Voyager Travel will occasionally update this privacy statement. When we do, we will also revise the “last updated” date at the top of the privacy statement.

 

Terms and Conditions Policy

OVERVIEW

This website is operated by Voyager Travel & Tourism W.L.L. CR 127979-1 Throughout the site, the terms “we”, “us” and “our” refer to Voyager Travel. Voyager Travel offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or completing payments, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current website shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitute acceptance of those changes.

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use this site.

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

You agree to provide current, complete and accurate payment amounts and account information for all payments made at our website. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation,

religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the Kingdom of Bahrain. Al Ramli, Block 712, Road 1207, Building 584, Office 35.

CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

REFUND/EXCHANGE/CANCELLATION/CHANGE POLICY

The refund, exchange, change or cancellation will follow the terms and conditions of each individual transaction and would follow the terms and conditions of the third party service providers such as Hotels, Airlines and travel service platforms. The aforementioned statement will apply even if the change/cancellation was from Voyager Travel or the third party service providers.

There may be a fee for changing or canceling your service. Travel Service Providers such as Airlines reserve the right to reschedule or cancel flights at their discretion. Different tickets from the same airline may have different restrictions or include different services.

When you make a Booking, you accept the applicable policies as displayed in the booking process. If you cancel a Booking or don’t show up, any cancellation/no-show fee or refund will depend on the Service Provider’s cancellation/no-show policy. Some Bookings can’t be canceled for free, while others can only be canceled for free before a deadline.

If you book a Travel Service by paying in advance (including all price components and/or a damage deposit if applicable), the Service Provider may cancel the Booking without notice if they can’t collect the balance on the date specified. If they do, any non-refundable payment you’ve made will only be refunded at their discretion. It’s your responsibility to make sure the payment goes through on time, that your bank, debit card, or credit card details are correct, and that there’s enough money available in your account.

If you think you won’t arrive on time, contact your Service Provider and tell them when they can expect you so they don’t cancel your booking. If you’re late, we are not liable for the consequences (e.g. the cancellation of your booking or any fees the Service Provider may charge).

As the person making the booking, you are responsible for the actions and behavior (in relation to the Travel Service) of everyone in the group. You’re also responsible for obtaining their permission before providing us with their personal data.

Refunds would be processed within 30 business days as applicable per the policy above once processed by the service providers and received by Voyager Travel.

Refunds would be processed only through the original mode of payment.